There are two sets of passwords associated with security systems because there are two instances that you need them. You really don’t want a pass code that is too easy to figure out and here’s why.
Your key pad code is a very important 4 digit number that you and authorized family members should know. It is the code that will disarm your alarm system or cancel an alarm. Before I confuse anyone I must point out that with most modern keypads, you don’t necessarily have to enter your 4 digit pass code to ARM your system (although some older models you do ). You simply Press AWAY, to arm the systems when you are leaving out the door or STAY / Instant if you are arming your system while you are inside. What I’m talking about right now is Disarming your alarm (turning it off) when you return home. If you own a key fob aka a remote you can just press OFF.
The other type of code you should know about is the PIC (personal identification code). Yes it can also be a 4 digit number , perhaps the same number you use to on your keypad. A lot of people use a word as their PIC. The name of a family pet, a favorite song, a favorite color or a short word that everyone will know. The purpose for this PIC is to provide verification of who you are. Alarm companies want to make sure who you are on the phone. We’ve had home invasions occur where the robber tries to pretend to be the homeowner. So we need a magic pass code that will identify you. Many times an alarm operator will prompt you for this personal identification code no matter what the reason is. Even if you are calling in to ask something about your bill or even to make a change on your account.
For more on this visit my Alarms 101 FAQ Page.
I want to give you some examples of what NOT to have as your alarm password or personal identification code. Alarm companies including ADT Security are cracking down on pass words / pass codes that come up as “too easy”. Your pass code doesn’t have to be that difficult, but gone are the days of using 1-2-3-4. Let’s get real here. Don’t use the last four of your social security number either; and alarm companies frown on codes that are the last four numbers of the primary phone number. Also don’t use your street number (house address).
Here are some other pass codes that are commonly used. They aren’t necessarily all forbidden, but if you can avoid the most popular pass codes you will be better off. By the way this data was based on an analysis of various lists and databases dumped online by hackers. Make sure your PIC password and alarm master code aren’t too weak.
The most common passwords are as follows. Is yours among them?
Please note that if you are wanting to change your key pad’s 4 digit master code, you must do that on your own. In most cases you do not need to call your alarm company’s monitoring station o simply change the pin number on your keypad. That is 99% of the time user controlled. That means you change that on your end. If you need assistance with that refer to your alarm key pads manual (you can usually download a manual for free online if you search for it ) you may call technical support or the local alarm company who installed your system to help you with that.
The only time you need to call into the alarm company is if you intend on changing your verbal phone password aka PIC (personal identification code. Many alarm companies will quickly point out that they don’t really care what your keypads 4 digit code is at home. All they are concerned about is your PIC that you give over the phone (which very well may be the same).