Another thing that is commonly talked about is what if a robber decided to cut my phone lines. Well, yeah. If your alarm system is using your phone lines as a portal to send signals to the alarm company, you will find that it works fine as long as you have phone service running through the line. If a thief disables your phone connection, say from the outside of your home, then the alarm usually will still go off (assuming you armed it) but signals will not be able to communicate with the monitoring station if the phone lines are cut. So let me give you some solutions for that too.
If your phone lines are under ground, you will have wires going up to your house from the ground up. Usually they will be tied into some sort of gang box. It is advised that if your system is set up that way, to do what you can to protect your phone lines. If your phone lines come to your home via aerial drop, there is not a whole lot you can do to protect them because a thief can clip your phone drop from any point. But if they are underground you can at least do some things to deter your phone lines from being cut.
Try placing some added protection over the lines itself. I’m talking about where the lines come from the ground and up into your gang box. Added protection can be more conduit, or you can even go as far as placing a small fence around the whole interface on the side of your home. There will always be a way around everything but at least you can add deterrence. I usually do not plug other company’s here but I did run across what appears to be a good company that specializes in phone line protection. you may want to check them out. They’re called LineSafe
Now, if you don’t want to go through all that trouble or don’t have the means to do it, you can always upgrade your alarm service with a cellular back up. GSM Cell radios are becoming more the standard now rather than a back up. Most of my customers that have their alarm connected through a cell radio won’t even have a phone line. As more and more people drop their phone service and stick with cell phone service, they have no choice but to purchase an alarm system that uses a cell radio as a means to send signals back to the alarm monitoring station. There is nothing wrong with that either. Yes it may cost a little more money per month on your monitoring but you have to understand that the chances of your alarm failing go down a lot ! Over the past 2 years I would say 70% of my customers are going for the cell radio as a primary means of sending out alarm signals rather than a backup system. What I mean by backup system is that a few years ago customers who had alarm systems connected to their phone lines would purchase a cell radio as a ‘backup’ incase their lines get cut. So how that would work is if the alarm went off it would attempt to send signals through the phone line as it would take over the phone line. If the system detects there is no phone signal then it would automatically send alarm signals through the cell back up. Nothing wrong with that method, its just that more people would rather us not even tap into their phone lines and just use the cell radio as a primary means of transmitting signals back to the alarm station.
One reason for going with a cell radio as a primary means of transmitting signals could be if a customer decided to drop their phone service down the line. In that case the alarm company would have to set up a service call to go out to the location and reconfigure the alarm system to send signals only to the cell radio. And that would mean a charge or a trip fee.
Cell radios are the best thing going right now for having good reliable alarm system. Another concern we get is ‘what if an intruder cuts off my power lines’ ? Well this has happened before. Fortunately almost every alarm system out there has a battery backup installed in the alarm keypad or control panel. If the power is suddenly lost due to power outage or someone tampering with your breaker box, then the battery backup ought to kick in and power your security system for up to 3 days. Hopefully your power will be restored. I have some stories about incidences like these and I will share them here if anyone comments and asks me too. But for now I think I will just leave it at that.
Keep in mind also that all of our alarm systems come with a power back up (battery). So that if your electricity goes, out or if your power lines are tampered with ( such as a burglar shutting off your power lines) the alarm system will still work up to 3 days on battery power.
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If you have any questions feel free to comment here and I will get back with you. Thanks for reading.
This BLOG is written by Jimmy Maddox, employed by America’s Ultimate Security. The opinions and advise are strictly his and do not necessarily reflect the opinions of the company, AUS Inc., ADT Security or any other company that may have been implied.